Question 1

Why is a membership required?

Accepted Answer

Fetch Social Club is dedicated to making our facility the cleanest and safest place for you and your pups to enjoy time together. Doing so means we are committed to enforcing vaccine records, monitoring dog play for healthy social interactions,  and keeping the park well-maintained and disinfected appropriately. Your pup's membership helps us make that a reality.

Question 2

Do I have to have a membership to visit?

Accepted Answer

No! Being a Fetch Social Club member provides you with extra perks and discounts, but you can also purchase a day pass for a one-time visit to the park. Purchase online and upload your vet records or purchase when you arrive - just make sure you bring vaccine records for entry!

Question 3

Is the membership per dog or per person?

Accepted Answer

Memberships are for the dogs! Humans are only charged for entry during specialty ticketed events.

Question 4

Do I have to have a dog to visit Fetch Social Club?

Accepted Answer

No, all humans are welcome to visit Fetch Social Club at no cost! Humans are always free to check in, play with some fun-loving dogs, and grab a drink or snack from the bar.

Question 5

Do I need a day pass for my dog if we only plan to sit on the patio?

Accepted Answer

All dogs need a day pass or membership to enter the Fetch Social Club facility.

Question 6

Does my dog need to be vaccinated and spayed/neutered to visit?

Accepted Answer

Records of current vaccinations will be required for dogs to enter the facility. The easiest way to do this is to upload your pet's vaccine records in the Fetch Social Club app or email them to bark@fetchsocialclub.com (mailto:bark@fetchsocialclub.com)before you visit the Club. Please note that if you email these records instead of upload them in the app, there may be a delay when you check in at the Club.

While we do not require dogs to be spayed/neutered to enter the park, it is encouraged. Female dogs in heat are not permitted. Should an unneutered male dog cause problems, our Park Attendants may request that dog to leave the park during that visit. If problems persist at the park, a behavioral assessment will be required before the dog is permitted entry back into the park.

Question 7

What vaccines are required?

Accepted Answer

We currently require all of the following vaccines to be up to date:
 • Rabies
 • DHPP/DHLPP
 • Bordetella

We also highly recommend the Canine Influenza vaccine, but currently do not require it. Management reserves the right to require this vaccine at any time.

Question 8

Are e-collars (shock collars)  allowed? Retractable leashes?

Accepted Answer

No, we do not allow any type of shock or electronic collars at our park. Retractable leashes longer than 6' in length are not permitted.

Question 9

What safety procedures are in place to keep dogs safe in the park?

Accepted Answer

Safety is a top priority at Fetch Social Club. With our years of experience in the dog industry, we understand how important it is to keep dogs safe in a social environment. To ensure safe play, small and large dogs have separate play areas with trained Park Attendants to monitor social behaviors among the pup guests. We have partnered with the Dog Gurus to provide positive reinforcement training and behavioral assessment techniques for our staff.

Dogs are required to be on a leash upon arrival and on the patios. All entries into the park have a double gate system with a holding area between gates where owners can remove their dog’s leash and open a second set of gates to the dog park. Dogs must be off-leash in the park.

Question 10

Can I cancel my membership at any time?

Accepted Answer

If you’re on a monthly membership plan, you can cancel anytime and your membership will stay active until the end of that billing cycle.

You can cancel your annual membership at any time and your membership will remain active until the end of your annual membership term. There are no cancellations or refunds except in special circumstances. Contact us for more details.

Question 11

How many dogs can I bring?

Accepted Answer

We enforce a maximum of 3 dogs per adult.

Question 12

Are dogs allowed in the cafe and bar?

Accepted Answer

Dogs are not allowed in the cafe and bar per local health code requirements.

Question 13

If my dog gets kicked out due to behavioral issues, can I get a refund?

Accepted Answer

No. We take safety very seriously at Fetch Social Club. If you are not sure your dog is friendly and will enjoy this type of social interaction,  we recommend you take a group training class to better understand your dog's behavior.

Fetch Social Club staff can also complete a behavioral evaluation on your dog if you would like us to do so before you purchase a membership. Call us to schedule an appointment for a behavioral evaluation. We are not able to accommodate walk in requests for evaluations.

Question 14

Are dogs with muzzles allowed?

Accepted Answer

Yes, we do allow dogs with muzzles in the park. We do ask that you make sure to notify a Park Attendant if you plan to go inside and leave your dog in the park to play so we can make sure they are appropriately monitored in your absence.

If you need help training your dog to wear a muzzle, give us a call!

Question 15

Do you have breed restrictions?

Accepted Answer

No, we love all dogs!

Question 16

Can I bring a foster dog or a dog I am pet-sitting to the park?

Accepted Answer

In all foster cases, we require approval from the rescue or owner before the dog may enter the park. Contact us for details.

If you are pet-sitting a dog with a membership, please have the dog owner add you as a contact for the dog membership in the Fetch Social Club app.

Please call to discuss your situation before you arrive at the facility if you have any questions.

Question 17

Can other people bring my dog to the facility for me?

Accepted Answer

Only individuals aged 18+ can bring a dog to Fetch Social Club and they must have legal rights to act for the dog in case of an incident. Members can add authorized individuals to their account in the Fetch Social Club app for this purpose as needed.

Question 18

What are the park rules?

Accepted Answer

Great question! Visit the Rules (https://www.fetchsocialclub.com/rules)page to see a complete list of our rules and to access a copy of our Park and Services Use agreements.

Question 19

Are children allowed in the park?

Accepted Answer

Minors must be accompanied by an adult at all times.  Children 14 years and older are welcome to enter the park. Children under 14 years are asked to remain in the cafe or on the on-leash patio unless it is a designated "kids' night."

Question 20

Are food and drinks allowed in the park?

Accepted Answer

For safety reasons, food is not permitted in the off-leash park. Guests are welcome to take drinks into the park. Food can be enjoyed on the patio or indoor cafe area.

Question 21

Do you have WiFi and TVs?

Accepted Answer

Yes! We have you covered to "work from home," freelance, have a meeting with a dog-loving client, watch the game, host a corporate event, etc

Question 22

Can I bring my service dog?

Accepted Answer

We love service dogs at Fetch Social Club! The Founders met while training service dogs and we know the value they bring to their handlers and the community. If you have questions about bringing your service dog to Fetch Social Club, give us a call or send us an email. We would be happy to help you determine the best way for your dog to have just as much fun as the rest of them!

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