Why Keeping Your Phone Number Updated in RunLoyal Matters

At Fetch Social Club, our top priority is creating a safe, fun, and stress-free environment for both dogs and their humans. One small but incredibly important way you can help us do that is by keeping your phone number up to date in the RunLoyal system and app.

It may seem like a minor detail, but having the correct contact information on file can make a big difference—for you, your dog, and our team.

Quick Communication When It Matters Most

If your dog is enjoying their day at Fetch and something comes up—whether it’s a minor injury, a behavioral concern, or even just a question—our team needs to be able to reach you quickly. An outdated phone number can delay communication when time matters.

While we take extensive precautions to keep every dog safe inside Fetch, emergency situations can occur. If a situation were ever to occur where we needed to reach you urgently, the right phone number can make all the difference.

Having your current number ensures we can:

• Contact you immediately if your dog needs you

• Get approval for next steps if an issue arises

• Keep you informed while your pup is in our care

How to Update Your Phone Number

Updating your phone number is quick and easy:

1. Open the RunLoyal app

2. Navigate to your profile or account settings

3. Confirm your phone number is correct (and update it if needed)

If you’re unsure how to update it or want help, our team is always happy to assist at the front desk.

Keeping your phone number up to date may take less than a minute, but it plays a huge role in keeping Fetch safe, efficient, and enjoyable for everyone. Thanks for being a responsible Fetch member and for helping us take the best possible care of your pups .

See you at the park!